Thrive with Grief Coaching, Trauma coaching & Executive coaching tools

Effective Date: September 1, 2020

1. Introduction: At Spence’s True North, we prioritize the confidentiality and privacy of our clients utilizing our Trauma Coaching, Grief Coaching, and Executive Coaching Tools. This privacy policy clearly outlines our practices concerning the collection, usage, and protection of your personal information.
2. Information Collection: We collect information provided by you during Trauma Coaching, Grief Coaching, and Executive Coaching sessions, as well as through any communications or forms completed by you. This includes:

• Personal details such as your name and contact information
• Relevant health information pertinent to your coaching sessions
• Notes and records from coaching sessions

1. Use of Information: Information collected is strictly utilized to:

• Provide personalized care when utilizing Trauma Coaching, Grief Coaching, and Executive Coaching services
• Maintain accurate coaching records aligned with professional and ethical standards of coaching practices.
• Communicate effectively regarding your coaching sessions and services

1. Confidentiality: By law, all interactions between a Chaplain/Coach and a client are confidential and protected under the law and will remain undisclosed unless compelled by court order. At Spence’s True North, we steadfastly uphold these legal standards to maintain client trust and ensure safety.
2. Information Sharing: We never share personal information with third parties unless legally compelled. Information may be disclosed only upon receiving a court-issued subpoena, and we will promptly inform you if such an event occurs and whill act in the clients best interest and will even go to jail to try safe gaurd a clients prvacy.
3. Data Security: Spence’s True North implements robust security measures, including encrypted storage and secure communication protocols, safeguarding your personal data against unauthorized access, alteration, or destruction.
4. Data Retention: Your personal data is retained only as long as necessary to deliver our Trauma Coaching, Grief Coaching, and Executive Coaching services, and to comply with applicable legal requirements.
5. Your Rights: You retain the right to access, correct, or request deletion of your personal data. Additionally, you can object to data processing and request data portability. To exercise any of these rights, please contact us directly at edspence@spencestruenorth.com or 716-201-0541.
6. Changes to This Policy: We may periodically update this privacy policy to reflect changes in our Trauma Coaching, Grief Coaching, and Executive Coaching practices or relevant legal requirements. We encourage regular review of this policy.
7. Contact Us: For questions regarding this privacy policy or your personal data, please contact: 
8. Email: edspence@spencestruenorth.com
   
9. Phone: 716-201-0541
10. Address: 6835 Knowlesville RD, Oakfield, NY 14125

Your continued engagement with Spence’s True North Trauma Coaching, Grief Coaching, and Executive Coaching services signifies your acceptance of this privacy policy.